Privacy Policy for Playbloom
Effective Date: [2025]
At Playbloom, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or shop with us online.
Who We Are
Playbloom (“we,” “our,” “us”) operates the website [playbloom.co.uk] (the “Site”), where we sell toys designed to spark joy and creativity in children.
For data protection purposes, Playbloom is the data controller. If you have questions about this policy, you can contact us at:
- Email: customerservices@playbloom.co.uk
What Data We Collect
We may collect the following types of personal data:
- Identity Information: Name, title, and date of birth (optional).
- Contact Information: Email address, phone number, and postal address.
- Payment Information: Payment card details (processed securely by third-party payment processors).
- Account Details: Username, password, and preferences if you create an account.
- Order Information: Purchase history and delivery details.
- Technical Information: IP address, browser type, and cookies when you browse our site.
How We Use Your Data
We use your personal data to:
- Process and deliver your orders.
- Respond to your inquiries and provide customer support.
- Send you updates about your order and promotional offers (with your consent).
- Improve our website experience using analytics.
- Comply with legal obligations.
Legal Basis for Processing Your Data
Under UK GDPR, we process your data based on the following legal grounds:
- Contractual Necessity: To fulfill your orders or requests.
- Consent: For marketing communications and optional features.
- Legal Compliance: To comply with tax, legal, or regulatory obligations.
- Legitimate Interests: To improve our services and provide a secure shopping experience.
How We Share Your Data
We only share your personal data when necessary, and we never sell your data. We may share data with:
- Service Providers: For payment processing, order delivery, and website hosting.
- Legal Authorities: If required by law or for fraud prevention.
Your Data Protection Rights
Under UK GDPR, you have rights regarding your personal data, including:
- Access: Request a copy of the personal data we hold about you.
- Correction: Ask us to correct inaccuracies in your data.
- Deletion: Request the deletion of your data (“right to be forgotten”).
- Objection: Object to processing based on legitimate interests or for marketing.
- Data Portability: Request transfer of your data to another service.
To exercise your rights, please email us at customerservices@playbloom.co.uk.
How Long We Keep Your Data
We retain your personal data only as long as necessary to fulfill the purposes outlined above, or to comply with legal obligations.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience. For more details, see our [Cookie Policy].
Keeping Your Data Secure
We implement robust security measures to protect your data, including encryption, secure servers, and restricted access to sensitive information.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated effective date.
Contact Us
If you have any concerns about your privacy or how we handle your data, please contact us at:
- Email: customerservices@playbloom.co.uk